KEY PERFORMANCE INDICATORS
State Level KPI for the month June - 2020
Fatal Accidents

1
Nonfatal Accidents

3
SAIFI

0.17
SAIDI

1.08
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 03-06-2020
Total Complaints 31607
Completed within SLA 29055
Completed exceeding SLA 747
Pending within SLA 1394
Pending exceeding SLA 411
Performance percentage 96.1672%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for