KEY PERFORMANCE INDICATORS
State Level KPI for the month June - 2019
Fatal Accidents

29
Nonfatal Accidents

8
SAIFI

0.62
SAIDI

-19.95
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 17-06-2019
Total Complaints 152765
Completed within SLA 132055
Completed exceeding SLA 16364
Pending within SLA 1636
Pending exceeding SLA 2710
Performance percentage 87.3790%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for